Retailers are warning of fragile confidence amongst shoppers after figures revealed customer numbers to UK excessive streets, procuring centres and retail parks final month remained 12.5% down on pre-pandemic ranges.
The shift to working from home and considerations about the price of residing proceed to carry again commerce, with visits to procuring centres down by greater than 1 / 4 on 2019 whereas excessive streets had 14% fewer guests.
Scotland, Wales, north-east England and London fared far worse than the east Midlands and north-west England, in line with the newest British Retail Consortium (BRC) footfall monitor performed in partnership with shopper monitoring operator Sensormatic Solutions.
The declines marked a slight enchancment on April’s numbers, with excessive streets seeing a very robust recovery.
Visitor numbers have been additionally strongly up on final year – by a mean 19% throughout all varieties of vacation spot – as heat sunny climate and the prospect of the forthcoming jubilee celebrations helped to spice up gross sales.
Helen Dickinson, the chief government of the BRC, which represents most large retailers within the UK, stated: “UK footfall made small advances for a third month in a row, as the particularly warm May weather saw more people shop in person.
“The anticipation for the jubilee celebrations offered an added boost to footfall, with the public hitting the shops to find the best decorations and festive food and drink for the long weekend.”
She added: “Improvement to footfall remains fragile as the cost of living bites. With UK discretionary incomes falling, government’s financial support to tackle surging energy costs may only provide temporary respite for households. As inflation continues to climb and consumer confidence falls, it is by no means certain footfall will continue to improve in the months to come.”
Andy Sumpter, at Sensormatic Solutions, stated that UK excessive streets have been recovering extra strongly than different G7 nations with footfall in Germany and Italy each down by about 20% in May and France by practically 22%.
However, Sumpter cautioned: “With households already starting to feel the pinch of the rising cost-of-living and growing inflationary pressures, retailers will be hoping that cracks don’t start to appear in the footfall recovery. As they look ahead to June, retailers will be hoping that high streets will be rallied by the jubilee weekend celebrations and that the event will prompt ambient shopper traffic and retail spend.”