The vacation company Tui is cancelling greater than 180 flights from Manchester airport till the top of subsequent month as half-term journey chaos continues unabated.
Tui mentioned they have been axing six flights a day on the hub from 31 May till 30 June, including to the chaos dealing with passengers at airports this week as they battle prolonged queues and cancelled takeoffs.
Tui, which had already introduced some flight cancellations and delays on the weekend, blamed “ongoing disruption in our operation at Manchester” for the “incredibly difficult decision” to cancel 43 flights every week.
Manchester airport mentioned they have been “disappointed” to see travellers’ vacation plans disrupted by the transfer, which they put down to employees shortages at Tui and its floor handler Swissport, which manages its check-in and baggage dealing with.
The transport minister, Andrew Stephenson, mentioned on Tuesday that the federal government was working to minimise disruption for travellers after passengers at airports together with Gatwick, Heathrow and Manchester have reported vital delays.
He informed Sky News the journey business ought to have been higher ready for a surge in post-pandemic holidays, including that the disruption was inflicting “a lot of distress” to these caught up in it.
Many Tui travellers had purchased their journeys as a package deal, so would have had their complete vacation cancelled in addition to the flight. Tui mentioned it couldn’t affirm the variety of passengers affected, or what number of holidays can be cancelled.
In an announcement, Tui mentioned: “We would like to apologise to our customers who have experienced flight delays and cancellations in recent days and understand that many of our customers have been looking forward to their holiday with us for a long time.
“Due to the amount of ongoing disruption in our operation at Manchester airport, we have made the incredibly difficult decision to cancel six flights a day … until Thursday 30 June. All other airports in the UK are planned to operate as normal.
“We understand how disappointing this will be for those impacted; however, we believe this is necessary to provide stability and a better customer service.”
Manchester airport mentioned: “Over the last few days Tui and its appointed ground handler, Swissport, have experienced significant challenges with their check-in and baggage reclaim operations at Manchester airport.
“From extensive discussions with the Tui and Swissport management teams, it is clear that they are experiencing temporary staff shortages, in common with other aviation and travel companies.
“Given these challenges, we understand Tui’s difficult decision to cancel a number of services over the course of the next month, although we are obviously disappointed to see passengers’ plans disrupted in this way … In the meantime, we continue to advise passengers to arrive three hours before their flight and to be as prepared as they can be for their journey through the airport.”