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Tui apologises for ‘small number’ of flight cancellations

Tui has introduced a “small number” of flight cancellations and delays in a blow to journey plans at the beginning of the half-term break.

The journey company stated “various operational and supply chain issues” are responsible for the flight cancellations.

It has cancelled three flights from Birmingham, two flights from Gatwick and one from Manchester.

It comes after the airline EasyJet  introduced it’ll cancel greater than 200 flights over the following 10 days.

EasyJet stated the cancellations would have an effect on about 24 flights per day from London’s Gatwick airport between May 28 and June 6.

A Tui spokesperson stated: “We would like to apologise for the inconvenience to customers who have experienced flight delays or a flight cancellation.

“Delays have been caused due to a combination of factors and we are doing everything we can to keep customers updated, and will provide refreshments and, where appropriate, provide hotel accommodation.

“Where we have made the difficult decision to cancel a small number of flights, customers will receive a full refund within 14 days and we will contact them directly to help them try and find another holiday.

“We would like to thank our customers for their understanding and apologise for any inconvenience caused.”

EasyJet earlier stated its 200 cancellations have been “necessary to provide reliable services over this busy period”.

It comes after a software failure compelled EasyJet to cancel round 200 flights on Thursday.

A spokeswoman for the company stated in a press release: “We have taken the decision to make advance cancellations of around 24 Gatwick flights per day starting from May 28 until June 6.

EasyJet has cancelled about 200 flights (David Parry/PA)

(PA Archive)

“We are very sorry for the late notice of some of these cancellations and inconvenience caused for customers booked on these flights, however we believe this is necessary to provide reliable services over this busy period.

“Customers are being informed from today (Friday) and provided with the option to rebook their flight or receive a refund and can apply for compensation in line with regulations.

“Over the next week we will be operating around 1,700 flights per day, with around a quarter of these operating to and from Gatwick.”

Elsewhere, Liverpool FC supporters travelling to the Champions League closing and households embarking on half-term getaways confronted lengthy queues on the Port of Dover and UK airports.

Thousands of followers descended on the Kent port on Friday to board cross-Channel ferries en path to Paris for Saturday’s match.

Airline passengers have been additionally caught in prolonged queues at airports similar to Gatwick, Manchester, Stansted and Bristol.

There can be excessive demand for sailings from households embarking on journeys to the continent for half-term.

The port suggested passengers to “pack adequate supplies including food and water” as it’s anticipating “a very busy week ahead”.

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