Campaigners for the aged stated pensioners had been being left “frightened” and put in danger by a system which relied on them being digitally savvy.
In some elements of the nation, lower than 4 in 10 appointments are face-to-face, the most recent statistics for June reveal.
Dennis Reed, the director of Silver Voices, a marketing campaign group for the over 60s, stated: “Many older people feel that the pandemic has been used as cover to make changes to the way the health service operates in a way that discriminates against elderly people.”
He stated many aged individuals had been left “frightened” and locked out of the system, due to their struggles to navigate expertise.
Mr Reed stated: “The situation has become totally unacceptable.”
He stated: “We are worried that a lot of serious conditions are going undiagnosed, because so many people feel discouraged from seeing their GP, and don’t feel comfortable or able to have remote consultations,” he stated.
A survey of greater than 500 aged individuals by the marketing campaign group in May discovered 71 per cent had struggled to receive a face-to-face appointment with a GP.
The group is campaigning for a authorized proper for patients to obtain well timed face-to-face GP appointments, with a petition which has attracted greater than 12,000 signatures.
“Just because younger people are comfortable with technology we can’t assume everyone is – when the GP tells an elderly person to take a picture of a mole on their back, and scan the JPEG, they are assuming they have a smartphone, and that the person knows what a JPEG is,” he stated.